For purchase code verification, when you are going to open a new Ticket it will need purchase code. You will get it themeforest> download > just beside product name.
For creating support Ticket. It is very easy. Just click “Open a new Ticket” then select your purchased product, then just create a support Ticket.
Our dedicated support team is ready 5 Days in a week. And you will get support within 24 working hours. They are very help full and punctual of their work.