Privacy Policy | 5 Star Medical Staffing
Effective Date: August 28, 2025
5 Star Medical Staffing, LLC
201 North Brand Blvd., Suite 200
Glendale, CA 91203
At 5 Star Medical Staffing, LLC (“we,” “us,” or “our”), we value your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website https://www.5starmedicalstaffing.com (the “Site”) or interact with us in the course of our healthcare staffing services.
By accessing our Site or submitting personal information to us, you consent to the terms of this Privacy Policy and the collection and use of your information as outlined below.
1. Information We Collect
We collect information from candidates, clients, and website visitors in the following ways:
A. Information You Provide
Name, address, phone number, and email address
Employment history, education, licensure, certifications
Resume and professional qualifications
Availability, preferences, and desired locations
Social Security Number or Taxpayer Identification (when necessary)
Emergency contact information
Any other information you voluntarily submit through forms, applications, or communications with us
B. Automatically Collected Information
IP address and geolocation
Browser type and version
Device information and operating system
Pages visited, time spent, and referring URLs
Cookies and usage tracking technologies (see Section 5)
C. Information from Third Parties
Licensing and background check providers
Past employers or references
Educational institutions
Government registries or credentialing databases
Third-party job boards or applicant platforms
2. Use of Information
We use your information to:
Assess your qualifications for employment or placement
Verify identity, credentials, or compliance requirements
Communicate job opportunities or onboarding requirements
Maintain internal HR, payroll, and credentialing systems
Comply with applicable state and federal laws (including HIPAA and California privacy standards)
Respond to your inquiries and provide customer service
Improve website functionality and user experience
Send marketing communications, only with your consent
3. SMS Privacy Policy – 5 Star Medical Staffing
5 Star Medical Staffing respects your privacy. This section explains how we handle information related to our SMS messaging program.
A. Information Collection & Use
When you opt in to receive SMS job alerts or updates, we collect your mobile phone number for the sole purpose of sending you:
New job openings
Job alerts matching your profile
Job application status updates
B. Data Sharing
We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes. Your phone number will only be used to deliver the messages you have requested.
C. Consent
By providing your phone number and opting in, you consent to receive SMS messages from 5 Star Medical Staffing. You can withdraw your consent at any time by replying STOP to any message.
D. Security
We take appropriate technical and organizational measures to protect your personal information, including your phone number, against unauthorized access or misuse.
E. Contact Information
If you have questions about our SMS privacy practices, please contact us:
Email: info@5starmedicalstaffing.com
Phone: 954-231-7477
4. Disclosure of Information
We do not sell your personal information. We may share your information only with:
Healthcare facilities or employers for job matching and onboarding
Background check and credential verification vendors
Payroll processors and benefits providers
Government or licensing agencies, when legally required
Website hosting and security vendors under contractual confidentiality
Legal authorities if required under subpoena, court order, or to protect rights, safety, or property
5. HIPAA Compliance (Healthcare Professionals Only)
If you are a healthcare professional and we process protected health information (PHI) in your assignments, we comply with the Health Insurance Portability and Accountability Act (HIPAA). PHI is only accessed, used, or disclosed when necessary and always in accordance with applicable law.
6. Cookies and Website Tracking
Our Site uses cookies and analytics tools (e.g., Google Analytics) to:
Understand how visitors use the site
Improve speed, performance, and user interface
Retain your preferences on future visits
You can adjust your browser settings to reject cookies. However, some website features may not work properly as a result.
7. Security and Data Storage
We implement commercially reasonable safeguards to protect your data, including encryption, firewalls, secure servers, and access restrictions. However, no system is completely secure, and we cannot guarantee absolute protection from unauthorized access.
Your data may be stored in secure servers in the U.S., and in limited cases, with third-party providers who are contractually obligated to protect the information.
8. Your Rights and Choices (California & U.S. Residents)
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or outdated information
Withdraw consent to marketing communications at any time
Request deletion of your information, subject to legal and contractual obligations
File a complaint with the California Attorney General’s Office if you believe your data has been mishandled
To exercise your rights, contact us at info@5starmedicalstaffing.com or (323) 615-5144.
9. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law (e.g., tax or employment laws, healthcare regulations).
10. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. If we make material changes, we will post an updated version with a new “Effective Date” at the top. Continued use of our Site or services means you accept the revised policy.
12. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact:
5 Star Medical Staffing, LLC
201 North Brand Blvd., Suite 200
Glendale, CA 91203
Phone: (323) 615-5144
Email: info@5starmedicalstaffing.com
Website: https://www.5starmedicalstaffing.com
Clifton Hinds
CEO
August 28, 2025